Cancellation policy
Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.Â
All subscriptions need to be cancelled or changed at least 3 business days before the next autocharge and shipment of product to avoid future fulfillments of orders.Â
We make every effort to assist in this process, but orders not adjusted in this period of time are subject to sale and delivery and will then be subject to our return policy.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
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Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
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Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
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If you want to cancel or change your subscription, you must do so 3 business days before your next autoship. Your order confirmation emails have links to your order. You can manage your subscription from there.
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See our returns policy for more details on returns and refunds.